Way to get my hopes up...

[sillygoosegirl]

So my wonderful digital camera stopped working about a year ago, after I had had it just over a year and the warrantee had expired. Just this month, they issued a recall for this camera for the exact problem I seem to be having, which they will fix for free.

Except actually they don't because I don't have the recept and warrantee card anymore. They can't provide free service to my camera if I cannot prove that I purchased it legally. However, they can charge me to repair my camera even if it is stolen property. Because that makes so much sense. Bah.

How many people still have this sort of stuff lying around for a product they purchased over 2 years ago? Are they just trying to get away with not fixing any cameras for free, or am I just a weirdo. I've only moved like two or three times since I purchased the damn thing...

Comments

[floccinau.livejournal.com]

My family has always filed receipts and warranties for significant purchases. I think we're the weirdos, though.

[lizzie.livejournal.com]

That's really crappy!

If it's a big purchase, then I keep the reciept and warrenty card in a file cabinet. For a digital camera, I may or may not have kept it.

Another option you might want to consider, is that you may be able to send them your broken camera and get a discount on a new camera. When my Olympus camera died, I could give it to them to get refurbished and get a $50-$75 discount on a new Olympus camera. It's not much, but it's something!

[zixi.livejournal.com]

I usually try to remember to keep that sort of stuff for big purchases. But after a few years, and especially a few moves it can be easy to misplace.

Does kinda suck - I didn't know it had stopped working.